‍ ‍ 24-Hour Residential Supports for Individuals with I/DD

Serving Marion County & Polk County, Oregon

Dallas Support Services is a provider of 24-hour Residential Supports for adults with Intellectual and Developmental Disabilities (I/DD). We are committed to delivering person-centered services that promote dignity, choice, health, safety, and independence.

We work in partnership with individuals, families, case managers, and ODDS to ensure services are aligned with each individual’s Individual Support Plan (ISP) and personal goals.

Who We Are

Our residential-based facility offers a stable, supportive home environment where individuals receive around-the-clock care from experienced Direct Support Professionals (DSPs).

We focus on:

  • 24/7 supervision and support

  • Assistance with daily living activities

  • Medication management and health monitoring

  • Meal preparation and nutrition support

  • Personal hygiene and grooming assistance

  • Skill-building for greater independence

  • Community integration and social engagement

  • Behavioral and emotional support

Every individual we serve receives care tailored to their unique goals, strengths, and needs.

About us

  • 24-hour supervision and support

    Assistance with Activities of Daily Living (ADLs)

    Medication administration and health monitoring

    ISP goal implementation

    Skill development and independence training

    Community inclusion supports

    Positive behavior supports

    Structured and stable residential environment

    Our goal is to provide consistent support while encouraging growth and self-determination.

  • Our DSPs are trained, compassionate professionals with several years of experience in IDD services.

    They are dedicated to:

    Encouraging independence and self-confidence

    Providing respectful, dignified care

    Building trusting relationships

    Supporting personal growth and life skills

    Helping individuals actively participate in their community

    We believe quality care starts with a dedicated team that truly cares.

  • We prioritize:

    Health & Safety

    Person-Centered Practices

    Compliance with ODDS and ODHS regulations

    Quality Assurance & Continuous Improvement

  • Our Mission

    Dallas Support Services is committed to empowering individuals and families to make informed decisions that lead to healthier, more independent lives.

    Through collaboration, consistency, and compassionate care, we help individuals thrive in a safe and structured home environment.

The Foundation of Dallas Support Services

At Dallas Support Services, our work is guided by principles that reflect Oregon ODDS standards and person-centered practices. These values shape how we provide residential supports, partner with families, and ensure high-quality outcomes.

Dignity & Respect

Every individual has the right to be treated with dignity, compassion, and respect.

We honor personal preferences, cultural backgrounds, communication styles, and informed choice in all aspects of care.

Person-Centered Support

We believe services must be individualized and driven by each person’s strengths, goals, and preferences.

Our supports align with the Individual Support Plan (ISP) and promote self-determination, choice, and meaningful outcomes.

Health & Safety

The health and safety of the individuals we support is our highest priority.

We maintain structured environments, trained staff, and clear safety protocols to ensure stable, secure 24-hour residential supports.

Independence & Skill Development

We encourage individuals to build life skills that increase confidence and independence.

Through consistent support and encouragement, we help individuals strengthen daily living skills and work toward greater autonomy.

Community Inclusion

We believe meaningful community participation enhances quality of life.

We support individuals in building social connections, accessing community resources, and engaging in activities that reflect their interests.

Integrity & Accountability

We operate with transparency, ethical responsibility, and compliance with ODDS and ODHS regulations.

We maintain accurate documentation, timely communication, and consistent reporting practices to ensure accountability and trust.

Collaboration & Partnership

Strong outcomes come from strong partnerships.

We work collaboratively with Service Coordinators, Personal Agents, families, medical providers, and interdisciplinary teams to ensure coordinated and effective supports.

Quality Assurance & Continuous Improvement

We are committed to maintaining high standards of care through ongoing evaluation and improvement of our services.

Our quality assurance practices include:

  • Regular review of ISP progress and service effectiveness

  • Ongoing staff training and professional development

  • Compliance monitoring with Oregon Administrative Rules (OARs)

  • Incident review and corrective action processes

  • Health and safety audits

  • Feedback from individuals, families, and case management teams

  • Continuous improvement planning to enhance service outcomes

We view quality as an ongoing process. By evaluating performance, identifying opportunities for growth, and strengthening our practices, we ensure services remain safe, person-centered, and aligned with ODDS expectations.